Privacy policy

With this privacy policy, we inform you about the personal data we process, disclose the purposes of processing personal data, and the rights of data subjects.

Persons managing/processing personal data:

The controller of visitor’s personal data on the website www.ingreshop.lt and the processor of electronic website data are:

UAB “Ilivery”
Company code: 306159724
VAT code: LT100015606416

Purposes and legal bases of data processing:

E-commerce: We collect personal data such as your name, surname, email address, phone number, precise address, including street name and house number, city, postal code, to deliver the products you purchased on the electronic store www.ingreshop.lt. In cases where, according to legal requirements, you decide to cancel the purchase-sale agreement and return the purchased goods to us, in addition to the above-mentioned personal data, we will also ask for your bank account number to refund the amount paid for the goods.

Electronic account administration: If you decide to create a user account in our electronic store, in addition to the information mentioned above, we will collect personal data about your purchase history and account password, allowing you to log in to your created user account. You have the right to withdraw from the user account and the processing of necessary personal data for account administration by contacting us at info@ingresi.lt.

For inquiry management: We will process the contact information you provide (such as email address, phone number) to respond to your inquiries sent to us.

Other grounds for processing personal data: We will process your personal data in other cases not mentioned above, but only as much as required by legal requirements (such as accounting laws, etc.).

Recipients of personal data:

We will always keep your personal data securely, and we will demand the same from our business partners and service providers who have access to your personal data.

Your personal data may be transferred to third parties in cases where it is necessary to provide you with services – fulfilling contractual obligations to you. This may include cases such as delivery services (postal/courier) providers, to whom information such as the recipient’s name, surname, precise address (including street, house, and apartment numbers, city, and postal code), and phone number will be transferred when delivering the goods to you.

Your personal data may be provided to third parties as we implement and protect legitimate interests – protecting our violated rights (legal service providers) or, if necessary, protecting the essential interests of consumers, our website visitors, or other individuals. In such cases, your personal data will be transferred to third parties only to the extent necessary to protect these legitimate interests.

Under no circumstances will we sell or transfer your personal data to a third country or international organizations.

However, your personal data may be provided to state and law enforcement authorities in accordance with legal procedures and lawfully required.

Retention period of personal data:

For e-commerce purposes, we will process personal data until we fulfill our contractual obligations to you. Usually, this period will not exceed 7 calendar days. In special cases, if you decide to cancel the purchase-sale agreement in cases stipulated by legal requirements, this processing of personal data may take longer until we receive the returned goods and transfer the paid funds back to you.

For electronic account administration purposes, we will process your personal data for two years from your last login to the account.

For inquiry management purposes, we will process your personal data until we provide you with the information you are interested in, as indicated in the inquiry.

In all other cases, your personal data will be processed only to the extent provided by legal requirements.

Rights of data subjects:

To find out what personal data we process, correct, delete, restrict the processing of personal data, withdraw consents, or object to data processing, you can contact us by email at info@ingresi.lt.

If you believe that the processing of your personal data by us violates your rights as a data subject, you have the right to lodge a complaint with the State Data Protection Inspectorate (L. Sapiegos g. 17, 10312 Vilnius, tel. (8 5) 271 2804, fax (8 5) 261 9494, email ada@ada.lt, e-delivery box 188607912).